Promises & Expectations

Our Aims

Fulfilling these aims is a source of great satisfaction for our team:
  1. Get to know you - your expectations and desires.
  2. Make you feel healthy, confident and happy.
  3. Provide the highest quality of patient care and treatment.
  4. Quickly remove any pain and discomfort.
  5. Give you a beautiful smile.

We will:

  1. Listen to your thoughts, questions or concerns in a relaxed, comfortable atmosphere
  2. Explain the options and costs clearly and will gain your consent for treatment before proceeding.
  3. Strive to make every visit you make a positive experience.
  4. Constantly invest in improving our service, facilities, skills and technology

We ask you to:

  1. Follow our advice with regular appointments and general hygiene information
  2. Arrive on time for appointments and give us plenty of notice if you need to rearrange your visit
  3. Help our practice to continue to learn and develop by providing us with feedback
  4. Share your concerns or queries with us
  5. Pay for treatments and sundries when requested – all methods of payment are accepted.